Frequently Asked Questions
Everything you need to know about bringing home more fun.
How long will it take for my toys to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for opened items?
We accept returns within 30 days of purchase. Items must be in their original packaging; however, if a product is defective, we will offer a full refund or replacement regardless of whether it has been opened.
Are your toys safe for toddlers?
Safety is our priority. All products are tested against international safety standards and include specific age recommendations on the product page to help you choose the right toy for your child's developmental stage.
Do you offer gift wrapping services?
Yes! You can select our gift wrapping option at checkout for a small fee. We also offer the ability to include a personalized message for the recipient.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I cancel or change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.