Returns & Exchanges
We want you and your little ones to be completely happy with your purchase, which is why we offer a 30-day return window for all toys in their original packaging. Please ensure items are unused and include all parts to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the toys in their original product box and place them inside a sturdy shipping carton with the printed return authorization form.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing